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NHTSA recalls & complaints · 2004–2007

Ford Freestar recalls, complaints and VIN decoding

NHTSA lists 5 recall campaigns and 2,533 owner complaints for the Ford Freestar, covering model years 2004 to 2007. The 2004 model year drew the most complaints (1,227), and Power Train is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Ford Freestar VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 5 recall campaigns on file
  • 2,533 owner complaints (unverified reports to NHTSA)
  • 4 model years with data (2004–2007)
  • most complaints: 2004 (1,227 for that model year)
  • top component: Power Train (1,819 complaints)
  • latest recall 13V081000 (reported Mar 7, 2013)
  • 29 complaints reporting a crash (1.1%)
  • 21 complaints reporting a fire (0.8%)
  • 33 complaints reporting an injury (1.3%)
  • 1 complaint reporting a death (<0.1%)

Ford Freestar complaints by model year

4 model years · NHTSA complaints

The 2004 model year has the most complaints: 1,227 of 2,533, or 48.4%. Next come 2005 (886) and 2006 (356). The fewest are for 2007, with 64 complaints.

Owner complaints per model yearHighest yearOther years
Ford Freestar owner complaints to NHTSA by model year, 2004–2007Column chart of 2,533 complaints across 4 model years. The highest is 2004 with 1,227. The full figures are in the table below the chart.2004: 1,227 complaints1,22720042005: 886 complaints88620052006: 356 complaints35620062007: 64 complaints642007
Ford Freestar complaints by model year, with complaints reporting a crash, fire, injury or death
Ford Freestar complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
20041,2271614171
200588682140
20063563410
2007642110
All model years2,5332921331

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Ford Freestar components

top 15 · NHTSA categories

Power Train is the component named most often, in 1,819 complaints (71.8% of all 2,533), followed by Electrical System (248) and Engine (157).

Components named most often in Ford Freestar complaints (top 15)
Components named most often in Ford Freestar complaints (top 15)
ComponentComplaintsShare of complaints
Power Train1,81971.8%
Electrical System2489.8%
Engine1576.2%
Structure1365.4%
Seats1214.8%
Vehicle Speed Control1014.0%
Engine and Engine Cooling973.8%
Service Brakes, Hydraulic662.6%
Steering522.1%
Unknown or Other502.0%
Suspension411.6%
Wheels301.2%
Service Brakes261.0%
Fuel System, Gasoline251.0%
Air Bags230.9%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Ford Freestar recalls

5 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Freestar, newest first. The 5 campaigns cover model years 2004 to 2007. The 2004 model year appears in the most campaigns (4).

  • 5 recall campaigns
Ford Freestar recall campaigns covering each model year
2004: 4 campaigns2005: 3 campaigns2006: 2 campaigns2007: 1 campaign
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 13V081000

    Reported

    Seats

    Model years 2004–2007

    Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.

    Consequence:
    In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.
    Remedy:
    Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

    Filed by Ford Motor Company

  2. NHTSA campaign 12V006000

    Reported

    Power Train › Automatic Transmission › Torque Converter; Power Train › Automatic Transmission

    Model years 2004–2005

    Ford is recalling certain model year 2004 and 2005 Ford Freestar and Mercury Monterey vehicles. The torque converter output shaft may fail.

    Consequence:
    This condition results in a sudden loss of motive power with no warning, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will replace the torque converter free of charge. The safety recall began on August 9, 2012. Owners may contact the Ford motor company customer relationship center at 1-866-436-7332.

    Filed by Ford Motor Company

  3. NHTSA campaign 06V069000

    Reported

    Structure › Body › Hatchback/Liftgate

    Model years 2005–2006

    On certain vans equipped with the power liftgate option, the power liftgate motor automatically disengages after the liftgate is powered open.

    Consequence:
    In the event of a liftgate strut malfunction, the liftgate can fall freely with no prior warning. Anyone standing beneath the liftgate may be injured if the liftgate falls.
    Remedy:
    Dealers will reprogram the power liftgate module to reduce the likelihood that the liftgate could fall free of charge. The recall began on March 15, 2006. Owners may contact Ford at 1-800-392-3673.

    Filed by Ford Motor Company

  4. NHTSA campaign 04V446000

    Reported

    Wheels › Hub

    Model year 2004

    Certain minivans may have been produced with front wheel hub assemblies that were not heat treated correctly. This condition may lead to the development of small cracks in the hub.

    Consequence:
    If the cracks were to progress, this could eventually result in wheel separation. Wheel separation may lead to loss of vehicle control, and potentially result in a vehicle crash.
    Remedy:
    Dealers will replace the front hub, rotors, and wheel bearings. The recall began September 20, 2004. Owners should contact Ford at 1-800-392-3673.

    Filed by Ford Motor Company

  5. NHTSA campaign 03V457000

    Reported

    Steering › Hydraulic Power Assist › Hose, Piping, and Connections

    Model year 2004

    On certain minivans, the power steering low-pressure line may not be fully seated at the rack and pinion steering gear.

    Consequence:
    If this line becomes disconnected, it may create the potential for fluid to come into contact with the exhaust system, which could result in smoke or fire.
    Remedy:
    Dealers will inspect the power steering low-pressure line to ensure that it is seated properly at the rack and pinion steering gear. Owner notification began November 10, 2003. Owners should contact Ford at 1-800-392-3673.

    Filed by Ford Motor Company

Recall text is shown as NHTSA publishes it; older campaigns, which NHTSA stores in capital letters, are shown in sentence case. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Ford Freestar questions

5 questions

How many recalls does the Ford Freestar have?

NHTSA lists 5 vehicle recall campaigns for the Ford Freestar, covering model years 2004 to 2007. The most recent, 13V081000, was reported on March 7, 2013 and is filed under “Seats”. The 2004 model year is covered by the most campaigns (4).

Which Ford Freestar model year has the most complaints?

The 2004 model year, with 1,227 of the 2,533 complaints in NHTSA’s file (48.4%). The next are 2005 (886) and 2006 (356). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Ford Freestar complaint?

Power Train is the component named most often: 1,819 complaints, or 71.8% of all 2,533. Electrical System (248) and Engine (157) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Ford Freestar?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Ford dealer.

How many Ford Freestar complaints report a crash, fire, injury or death?

Of the 2,533 complaints, 29 report a crash, 21 a fire, 33 at least one injury and 1 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Ford models

8 models · most complaints first

The Ford models with the most NHTSA complaints, and the Ford VIN decoder with every Ford model page, WMI code and VIN note.

  • Ford F-150 1995–2027 · 158 recalls · 35,790 complaints
  • Ford Explorer 1995–2027 · 131 recalls · 31,089 complaints
  • Ford Escape 2000–2026 · 95 recalls · 27,343 complaints
  • Ford Fusion 2006–2020 · 46 recalls · 22,383 complaints
  • Ford Focus 1999–2018 · 36 recalls · 22,086 complaints
  • Ford Windstar 1995–2005 · 33 recalls · 14,108 complaints
  • Ford Edge 2004–2024 · 43 recalls · 14,009 complaints
  • Ford Taurus 1995–2019 · 52 recalls · 12,702 complaints

All Ford models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.