Skip to content

NHTSA recalls & complaints · 2001–2019

Ford Fiesta recalls, complaints and VIN decoding

NHTSA lists 12 recall campaigns and 3,166 owner complaints for the Ford Fiesta, covering model years 2001 to 2019. The 2011 model year drew the most complaints (730), and Power Train is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Ford Fiesta VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 12 recall campaigns on file
  • 3,166 owner complaints (unverified reports to NHTSA)
  • 11 model years with data (2001–2019)
  • most complaints: 2011 (730 for that model year)
  • top component: Power Train (1,498 complaints)
  • latest recall 25V695000 (reported Oct 13, 2025)
  • 129 complaints reporting a crash (4.1%)
  • 25 complaints reporting a fire (0.8%)
  • 84 complaints reporting an injury (2.7%)
  • 6 complaints reporting a death (0.2%)

Ford Fiesta complaints by model year

11 model years · NHTSA complaints

The 2011 model year has the most complaints: 730 of 3,166, or 23.1%. Next come 2013 (667) and 2012 (617). The fewest are for 2002, with 1 complaint.

Owner complaints per model yearHighest yearOther years
Ford Fiesta owner complaints to NHTSA by model year, 2001–2019Column chart of 3,166 complaints across 19 model years. The highest is 2011 with 730. The full figures are in the table below the chart.2001: 1 complaint120012002: 1 complaint120022003: 0 complaints20032004: 0 complaints20042005: 0 complaints20052006: 0 complaints20062007: 0 complaints20072008: 0 complaints20082009: 0 complaints20092010: 0 complaints20102011: 730 complaints73020112012: 617 complaints61720122013: 667 complaints66720132014: 502 complaints50220142015: 258 complaints25820152016: 178 complaints17820162017: 74 complaints7420172018: 35 complaints3520182019: 103 complaints1032019
Ford Fiesta complaints by model year, with complaints reporting a crash, fire, injury or death
Ford Fiesta complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
200110000
200210000
2011730325223
2012617125130
201366712470
2014502238150
201525816080
201617810161
2017747171
2018354001
201910313160
All model years3,16612925846

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Ford Fiesta components

top 15 · NHTSA categories

Power Train is the component named most often, in 1,498 complaints (47.3% of all 3,166), followed by Engine (505) and Structure (409).

Components named most often in Ford Fiesta complaints (top 15)
Components named most often in Ford Fiesta complaints (top 15)
ComponentComplaintsShare of complaints
Power Train1,49847.3%
Engine50516.0%
Structure40912.9%
Unknown or Other39612.5%
Electrical System33710.6%
Vehicle Speed Control1976.2%
Latches/Locks/Linkages1855.8%
Fuel/Propulsion System1354.3%
Air Bags1023.2%
Service Brakes752.4%
Steering732.3%
Electronic Stability Control (ESC)551.7%
Exterior Lighting521.6%
Engine and Engine Cooling421.3%
Suspension411.3%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Ford Fiesta recalls

12 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name Fiesta, newest first. The 12 campaigns cover model years 2011 to 2019. The 2014 model year appears in the most campaigns (7).

  • 12 recall campaigns
Ford Fiesta recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2011: 3 campaigns2012: 3 campaigns2013: 3 campaigns2014: 7 campaigns2015: 4 campaigns2016: no campaigns2017: no campaigns2018: no campaigns2019: 3 campaigns
Highlighted: the model year with the most campaigns.
  1. NHTSA campaign 25V695000

    Reported

    Back Over Prevention › Sensing System › Camera

    Model year 2019

    Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

    Consequence:
    A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

    Filed by Ford Motor Company

  2. NHTSA campaign 24V951000

    Reported

    Back Over Prevention › Sensing System › Camera

    Model year 2019

    Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

    Consequence:
    A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.

    Filed by Ford Motor Company

  3. NHTSA campaign 23V775000

    Reported

    Latches/Locks/Linkages › Doors › Latch

    Model year 2015

    Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.

    Consequence:
    Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
    Remedy:
    Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.

    Filed by Ford Motor Company

  4. NHTSA campaign 20V331000

    Reported

    Latches/Locks/Linkages › Doors › Latch

    Model years 2011–2014

    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    Consequence:
    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
    Remedy:
    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

    Filed by Ford Motor Company

  5. NHTSA campaign 20V177000

    Reported

    Latches/Locks/Linkages › Doors › Latch

    Model years 2014–2015

    Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    Consequence:
    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
    Remedy:
    Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

    Filed by Ford Motor Company

  6. NHTSA campaign 19V629000

    Reported

    Service Brakes, Hydraulic › Foundation Components › Disc › Caliper

    Model year 2019

    Ford Motor Company (Ford) is recalling certain 2019 Fiesta vehicles. The brake calipers may have been manufactured with the incorrect assembly fluid, which can cause the caliper's rubber seals to swell.

    Consequence:
    The swollen seals can cause the brakes to drag, potentially overheating the brakes and increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will flush the brake fluid and replace the front brake calipers and brake hoses, free of charge. The recall began October 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S27.

    Filed by Ford Motor Company

  7. NHTSA campaign 17V210000

    Reported

    Latches/Locks/Linkages › Doors › Latch

    Model year 2014

    Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    Consequence:
    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
    Remedy:
    Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

    Filed by Ford Motor Company

  8. NHTSA campaign 17V209000

    Reported

    Engine and Engine Cooling › Engine

    Model years 2014–2015

    Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

    Consequence:
    If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
    Remedy:
    Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

    Filed by Ford Motor Company

  9. NHTSA campaign 15V246000

    Reported

    Latches/Locks/Linkages › Doors › Latch

    Model years 2011–2014

    Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    Consequence:
    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
    Remedy:
    Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

    Filed by Ford Motor Company

  10. NHTSA campaign 15V005000

    Reported

    Fuel System, Gasoline › Delivery › Fuel Pump

    Model years 2014–2015

    Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

    Consequence:
    If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

    Filed by Ford Motor Company

Show 2 more recalls
  1. NHTSA campaign 14V402000

    Reported

    Fuel System, Gasoline › Storage

    Model year 2014

    Ford Motor Company (Ford) is recalling certain model year 2014 Ford Fiesta vehicles manufactured October 25, 2013, to February 27, 2014. Due to a manufacturing error, the fuel tank may leak.

    Consequence:
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy:
    Ford has notified the affected owners. Dealers will replace the fuel tank, free of charge. The recall began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S12.

    Filed by Ford Motor Company

  2. NHTSA campaign 12V488000

    Reported

    Air Bags

    Model years 2011–2013

    Ford is recalling certain model year 2011-2013 Fiesta vehicles, manufactured from November 3, 2009 through September 21, 2012. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection." The passenger side curtain air bag will not deploy in the event of a side impact collision when the front passenger seat is empty. Although the side curtain air bag system was designed to suppress the side curtain air bag under this scenario, that information is not explained in the owner's guide for these vehicles as required by FMVSS No. 208.

    Consequence:
    An occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is empty, increasing the risk of injury to the right rear occupant.
    Remedy:
    Ford will notify owners and dealers will reprogram the vehicle's software free of charge so that it no longer suppresses the passenger side curtain air bag when the front passenger seat is empty, and consistent with the description in the owner's guide. The safety recall began on October 26, 2012. Owner's may contact Ford at 1-866-436-7332.

    Filed by Ford Motor Company

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Ford Fiesta questions

5 questions

How many recalls does the Ford Fiesta have?

NHTSA lists 12 vehicle recall campaigns for the Ford Fiesta, covering model years 2001 to 2019. The most recent, 25V695000, was reported on October 13, 2025 and is filed under “Back over prevention”. The 2014 model year is covered by the most campaigns (7).

Which Ford Fiesta model year has the most complaints?

The 2011 model year, with 730 of the 3,166 complaints in NHTSA’s file (23.1%). The next are 2013 (667) and 2012 (617). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Ford Fiesta complaint?

Power Train is the component named most often: 1,498 complaints, or 47.3% of all 3,166. Engine (505) and Structure (409) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Ford Fiesta?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Ford dealer.

How many Ford Fiesta complaints report a crash, fire, injury or death?

Of the 3,166 complaints, 129 report a crash, 25 a fire, 84 at least one injury and 6 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

8 models · most complaints first

The Ford models with the most NHTSA complaints, and the Ford VIN decoder with every Ford model page, WMI code and VIN note.

  • Ford F-150 1995–2027 · 158 recalls · 35,790 complaints
  • Ford Explorer 1995–2027 · 131 recalls · 31,089 complaints
  • Ford Escape 2000–2026 · 95 recalls · 27,343 complaints
  • Ford Fusion 2006–2020 · 46 recalls · 22,383 complaints
  • Ford Focus 1999–2018 · 36 recalls · 22,086 complaints
  • Ford Windstar 1995–2005 · 33 recalls · 14,108 complaints
  • Ford Edge 2004–2024 · 43 recalls · 14,009 complaints
  • Ford Taurus 1995–2019 · 52 recalls · 12,702 complaints

All Ford models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.