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NHTSA recalls & complaints · 2024–2026

Mazda CX-90 recalls, complaints and VIN decoding

NHTSA lists 11 recall campaigns and 381 owner complaints for the Mazda CX-90, covering model years 2024 to 2026. The 2024 model year drew the most complaints (342), and Steering is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Mazda CX-90 VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 11 recall campaigns on file
  • 381 owner complaints (unverified reports to NHTSA)
  • 3 model years with data (2024–2026)
  • most complaints: 2024 (342 for that model year)
  • top component: Steering (177 complaints)
  • latest recall 25V568000 (reported Sep 2, 2025)
  • 9 complaints reporting a crash (2.4%)
  • 1 complaint reporting a fire (0.3%)
  • 8 complaints reporting an injury (2.1%)
  • 0 complaints reporting a death (0.0%)

Mazda CX-90 complaints by model year

3 model years · NHTSA complaints

The 2024 model year has the most complaints: 342 of 381, or 89.8%. Next come 2025 (30) and 2026 (9).

Owner complaints per model yearHighest yearOther years
Mazda CX-90 owner complaints to NHTSA by model year, 2024–2026Column chart of 381 complaints across 3 model years. The highest is 2024 with 342. The full figures are in the table below the chart.2024: 342 complaints34220242025: 30 complaints3020252026: 9 complaints92026
Mazda CX-90 complaints by model year, with complaints reporting a crash, fire, injury or death
Mazda CX-90 complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
20243428180
2025301000
202690000
All model years3819180

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Mazda CX-90 components

top 15 · NHTSA categories

Steering is the component named most often, in 177 complaints (46.5% of all 381), followed by Engine (57) and Electrical System (45).

Components named most often in Mazda CX-90 complaints (top 15)
Components named most often in Mazda CX-90 complaints (top 15)
ComponentComplaintsShare of complaints
Steering17746.5%
Engine5715.0%
Unknown or Other4612.1%
Electrical System4511.8%
Forward Collision Avoidance4110.8%
Power Train348.9%
Service Brakes246.3%
Fuel/Propulsion System205.2%
Lane Departure195.0%
Vehicle Speed Control195.0%
Structure102.6%
Visibility/Wiper102.6%
Suspension92.4%
Tires61.6%
Air Bags51.3%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Mazda CX-90 recalls

11 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name CX-90, newest first. The 11 campaigns cover model years 2024 to 2025. The 2024 model year appears in the most campaigns (11).

  • 11 recall campaigns
Mazda CX-90 recall campaigns covering each model year
2024: 11 campaigns2025: 2 campaigns
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 25V568000

    Reported

    Electrical System › Instrument Panel › Fuel Gauge › Fuel Level Float/Sensor/Sending Unit; Electrical System › Body Control Module › Software

    Model years 2024–2025

    Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.

    Consequence:
    An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
    Remedy:
    Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

    Filed by Mazda Motor Corp.

  2. NHTSA campaign 24V817000

    Reported

    Electrical System › Propulsion System › Inverter; Electrical System › Software

    Model year 2024

    Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.

    Consequence:
    Loss of drive power increases the risk of a crash.
    Remedy:
    Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

    Filed by Mazda Motor Corp.

  3. NHTSA campaign 24V816000

    Reported

    Power Train › Automatic Transmission › Control Module (TCM/PCM/TECM); Electrical System › Propulsion System › Traction Battery › Management System/Energy Control Module (BMS/BECM) › Software

    Model year 2024

    Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.

    Consequence:
    An engine that fails to restart increases the risk of a crash.
    Remedy:
    Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

    Filed by Mazda Motor Corp.

  4. NHTSA campaign 24V815000

    Reported

    Engine and Engine Cooling › Engine › Engine Control Module (ECU/ECM); Power Train › Automatic Transmission › Control Module (TCM/PCM/TECM)

    Model year 2024

    Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.

    Consequence:
    Loss of drive power increases the risk of a crash.
    Remedy:
    Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

    Filed by Mazda Motor Corp.

  5. NHTSA campaign 24V814000

    Reported

    Structure › Interior Panels › Dashboard; Electrical System › Software

    Model years 2024–2025

    Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.

    Consequence:
    An ESU that does not function properly, increases the risk of a crash.
    Remedy:
    Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.

    Filed by Mazda Motor Corp.

  6. NHTSA campaign 24V349000

    Reported

    Forward Collision Avoidance › Automatic Emergency Braking

    Model year 2024

    Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.

    Consequence:
    Unexpected braking increases the risk of a crash.
    Remedy:
    Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.

    Filed by Mazda Motor Corp.

  7. NHTSA campaign 24V022000

    Reported

    Steering

    Model year 2024

    Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.

    Consequence:
    Loss of power steering assist while driving increases the risk of a crash.
    Remedy:
    Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.

    Filed by Mazda Motor Corp.

  8. NHTSA campaign 23V719000

    Reported

    Power Train › Automatic Transmission › Control Module › Software

    Model year 2024

    Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.

    Consequence:
    A loss of drive power can increase the risk of a crash.
    Remedy:
    Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.

    Filed by Mazda Motor Corp.

  9. NHTSA campaign 23V718000

    Reported

    Forward Collision Avoidance › Sensing System › Camera; Lane Departure › Sensing System › Camera; Back Over Prevention › Sensing System › Camera

    Model year 2024

    Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Consequence:
    A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
    Remedy:
    Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.

    Filed by Mazda Motor Corp.

  10. NHTSA campaign 23V553000

    Reported

    Back Over Prevention › Warnings › External/Pedestrian Alert; Forward Collision Avoidance › Warnings › External/Pedestrian Alert

    Model year 2024

    Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

    Consequence:
    Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
    Remedy:
    Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.

    Filed by Mazda Motor Corp.

Show 1 more recall

  1. NHTSA campaign 23V429000

    Reported

    Suspension › Critical Fasteners; Steering › Critical Fasteners

    Model year 2024

    Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.

    Consequence:
    A loss of vehicle control increases the risk of a crash.
    Remedy:
    Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.

    Filed by Mazda Motor Corp.

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Mazda CX-90 questions

5 questions

How many recalls does the Mazda CX-90 have?

NHTSA lists 11 vehicle recall campaigns for the Mazda CX-90, covering model years 2024 to 2026. The most recent, 25V568000, was reported on September 2, 2025 and is filed under “Electrical system”. The 2024 model year is covered by the most campaigns (11).

Which Mazda CX-90 model year has the most complaints?

The 2024 model year, with 342 of the 381 complaints in NHTSA’s file (89.8%). The next are 2025 (30) and 2026 (9). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Mazda CX-90 complaint?

Steering is the component named most often: 177 complaints, or 46.5% of all 381. Engine (57) and Electrical System (45) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Mazda CX-90?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Mazda dealer.

How many Mazda CX-90 complaints report a crash, fire, injury or death?

Of the 381 complaints, 9 report a crash, 1 a fire, 8 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Mazda models

8 models · most complaints first

The Mazda models with the most NHTSA complaints, and the Mazda VIN decoder with every Mazda model page, WMI code and VIN note.

  • Mazda 3 2004–2026 · 29 recalls · 2,983 complaints
  • Mazda 626 1995–2003 · 7 recalls · 2,458 complaints
  • Mazda CX-5 2012–2026 · 8 recalls · 2,443 complaints
  • Mazda 6 2002–2021 · 28 recalls · 2,234 complaints
  • Mazda Tribute 2000–2011 · 20 recalls · 2,102 complaints
  • Mazda CX-9 2007–2023 · 13 recalls · 1,487 complaints
  • Mazda CX-7 2007–2013 · 6 recalls · 1,131 complaints
  • Mazda Protege 1995–2003 · 6 recalls · 805 complaints

All Mazda models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.