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NHTSA recalls & complaints · 2013–2019

Cadillac XTS recalls, complaints and VIN decoding

NHTSA lists 10 recall campaigns and 225 owner complaints for the Cadillac XTS, covering model years 2013 to 2019. The 2013 model year drew the most complaints (103), and Electrical System is the component owners name most often.

Source: NHTSA recall and complaint flat files, updated September 25, 2026.

Decode your Cadillac XTS VIN

See the model year, plant and build details of one vehicle, then the recalls for its exact year.

  • 10 recall campaigns on file
  • 225 owner complaints (unverified reports to NHTSA)
  • 7 model years with data (2013–2019)
  • most complaints: 2013 (103 for that model year)
  • top component: Electrical System (80 complaints)
  • latest recall 26V329000 (reported May 21, 2026)
  • 7 complaints reporting a crash (3.1%)
  • 6 complaints reporting a fire (2.7%)
  • 2 complaints reporting an injury (0.9%)
  • 0 complaints reporting a death (0.0%)

Cadillac XTS complaints by model year

7 model years · NHTSA complaints

The 2013 model year has the most complaints: 103 of 225, or 45.8%. Next come 2014 (50) and 2017 (24). The fewest are for 2019, with 5 complaints.

Owner complaints per model yearHighest yearOther years
Cadillac XTS owner complaints to NHTSA by model year, 2013–2019Column chart of 225 complaints across 7 model years. The highest is 2013 with 103. The full figures are in the table below the chart.2013: 103 complaints10320132014: 50 complaints5020142015: 14 complaints1420152016: 22 complaints2220162017: 24 complaints2420172018: 7 complaints720182019: 5 complaints52019
Cadillac XTS complaints by model year, with complaints reporting a crash, fire, injury or death
Cadillac XTS complaints by model year, with complaints reporting a crash, fire, injury or death
Model yearComplaintsReporting a crashReporting a fireReporting an injuryReporting a death
20131030200
2014502310
2015140010
2016221000
2017241100
201872000
201951000
All model years2257620

Crash, fire, injury and death columns count complaints that report at least one of them, not people.

Most-reported Cadillac XTS components

top 15 · NHTSA categories

Electrical System is the component named most often, in 80 complaints (35.6% of all 225), followed by Suspension (41) and Engine (16).

Components named most often in Cadillac XTS complaints (top 15)
Components named most often in Cadillac XTS complaints (top 15)
ComponentComplaintsShare of complaints
Electrical System8035.6%
Unknown or Other4218.7%
Suspension4118.2%
Engine167.1%
Service Brakes135.8%
Exterior Lighting125.3%
Steering114.9%
Wheels104.4%
Air Bags94.0%
Power Train83.6%
Vehicle Speed Control83.6%
Electronic Stability Control (ESC)73.1%
Service Brakes, Hydraulic62.7%
Structure62.7%
Tires62.7%

One complaint can name several components, so the shares add up to more than 100%. Component names are NHTSA’s top-level categories.

What NHTSA owner complaints mean

These figures count complaints that vehicle owners and other members of the public have submitted to NHTSA's Office of Defects Investigation. NHTSA uses complaints, together with other data, to spot safety issues that may warrant an investigation and to check whether existing recalls go far enough.

  • They are reports, not findings. Each complaint is the submitter's own account. Its presence in the database does not mean NHTSA has confirmed a defect.
  • Counts are not defect rates. The data doesn't say how many vehicles were sold, so a raw count can't tell you what share of vehicles had a problem.
  • Popular models collect more complaints. A model sold in large numbers will usually gather more complaints than a rare one, simply because more people own it.
  • One complaint can name several components. Totals by component can therefore add up to more than the number of complaints.
  • Coverage starts in 1995. NHTSA's complaint file contains complaints received since January 1, 1995.

Use complaint patterns as a prompt for questions: whether a recall covers the issue, whether the vehicle you are considering has had the fix, and what a mechanic finds on inspection. For confirmed safety defects, see the recall list for this model.

Cadillac XTS recalls

10 campaigns · newest first

Every vehicle recall campaign NHTSA lists under the model name XTS, newest first. The 10 campaigns cover model years 2013 to 2019. The 2013 model year appears in the most campaigns (5).

  • 10 recall campaigns
Cadillac XTS recall campaigns covering each model year
DecadeYears ending in 0Years ending in 1Years ending in 2Years ending in 3Years ending in 4Years ending in 5Years ending in 6Years ending in 7Years ending in 8Years ending in 9
2013: 5 campaigns2014: 4 campaigns2015: 3 campaigns2016: no campaigns2017: no campaigns2018: 1 campaign2019: 2 campaigns
Highlighted: the model year with the most campaigns.

  1. NHTSA campaign 26V329000

    Reported

    Air Bags › Frontal › Driver Side › Inflator Module

    Model year 2015

    General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.

    Consequence:
    An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
    Remedy:
    Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.

    Filed by General Motors, LLC

  2. NHTSA campaign 18V899000

    Reported

    Seat Belts › Front

    Model year 2019

    General Motors LLC (GM) is recalling certain 2019 Cadillac XTS vehicles. The front seat belt buckles may be missing a rivet that secures the buckle head to the cable mounting strap.

    Consequence:
    If the securing rivet is missing, the buckle may separate from the cable mounting strap in the event of a crash, preventing the occupant from being properly restrained, thereby increasing the risk of injury.
    Remedy:
    GM will notify owners, and dealers will inspect the front seat buckle assemblies, replacing them if the rivets are missing, free of charge. The recall began February 7, 2019. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N182204040.

    Filed by General Motors, LLC

  3. NHTSA campaign 18V576000

    Reported

    Service Brakes, Hydraulic › Foundation Components › Disc › Caliper

    Model years 2018–2019

    General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

    Consequence:
    A reduction of braking performance can increase the risk of a crash.
    Remedy:
    GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

    Filed by General Motors, LLC

  4. NHTSA campaign 15V666000

    Reported

    Air Bags › Side/Window

    Model year 2015

    General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.

    Consequence:
    In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
    Remedy:
    GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.

    Filed by General Motors, LLC

  5. NHTSA campaign 14V541000

    Reported

    Parking Brake

    Model years 2013–2015

    General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

    Consequence:
    Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
    Remedy:
    GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.

    Filed by General Motors, LLC

  6. NHTSA campaign 14V518000

    Reported

    Air Bags › Frontal › Sensor/Control Module-Inactive

    Model years 2013–2014

    General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."

    Consequence:
    In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
    Remedy:
    GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.

    Filed by General Motors, LLC

  7. NHTSA campaign 14V409000

    Reported

    Steering

    Model year 2014

    General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.

    Consequence:
    If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
    Remedy:
    GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.

    Filed by General Motors, LLC

  8. NHTSA campaign 14V116000

    Reported

    Service Brakes, Hydraulic › Power Assist › Vacuum › Hoses, Lines/Piping, and Fittings

    Model years 2013–2014

    General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.

    Consequence:
    The corrosion of the brake booster pump relay connector may cause a resistive short and melt the connector, increasing the risk of a fire.
    Remedy:
    GM will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The recall began on April 7, 2014. Owners may contact Cadillac at 1-866-982-2339. GM's number for this recall is 14062.

    Filed by General Motors, LLC

  9. NHTSA campaign 13V220000

    Reported

    Exterior Lighting › Brake Lights; Electrical System

    Model year 2013

    General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign, representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

    Consequence:
    If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
    Remedy:
    GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.

    Filed by General Motors, LLC

  10. NHTSA campaign 12V525000

    Reported

    Seats › Mid/Rear Assembly

    Model year 2013

    General Motors is recalling certain model year 2013 Cadillac XTS vehicles manufactured from October 12, 2011, through August 30, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 202, "Head Restraints." The rear seat head restraints may not lock in the upright position after being folded forward. If the head restriant is at its lowest position and it falls forward, it will not meet the height required by the standard.

    Consequence:
    In the event of a vehicle crash, the lowered head restraint may increase the occupant's risk of neck injury.
    Remedy:
    General Motors will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 4, 2012. Owners may contact General Motors at 1-800-458-8006.

    Filed by General Motors, LLC

Recall text is shown as NHTSA publishes it. NHTSA’s Vehicle Safety Hotline, 1-888-327-4236, also answers recall questions.

How to read this recall list

This list shows every safety recall campaign NHTSA has on file for this make, model and model year. It is not specific to one vehicle: a recall often covers only vehicles built in a certain date range or with a certain part, and many of the vehicles it covers will already have been repaired.

What each recall field means
What each recall field means
FieldWhat it tells you
Campaign numberNHTSA's unique ID for the recall, such as 20V771000. Quote it to a dealer or when searching NHTSA's site.
ComponentThe system or part involved, for example air bags, brakes or electrical software.
SummaryWhat the defect or non-compliance is and which vehicles are covered.
ConsequenceThe safety risk if the problem isn't fixed.
RemedyWhat the manufacturer will do, such as a repair, replacement or software update, and whether it is free.
  • Some recalls carry an NHTSA consumer advisory, “Do Not Drive” or “Park Outside”. Follow it until the repair is done.
  • A single campaign often covers several models or model years, so the same campaign number can appear in more than one list.
  • Recalls are shown as NHTSA publishes them. Very recent campaigns may take time to appear.

Does your vehicle have an open recall? Only a VIN check can tell you. Enter the VIN at NHTSA's recall lookup (opens in a new tab) or on the manufacturer's website. Our VIN recall check guide explains what each option covers.

Cadillac XTS questions

5 questions

How many recalls does the Cadillac XTS have?

NHTSA lists 10 vehicle recall campaigns for the Cadillac XTS, covering model years 2013 to 2019. The most recent, 26V329000, was reported on May 21, 2026 and is filed under “Air bags”. The 2013 model year is covered by the most campaigns (5).

Which Cadillac XTS model year has the most complaints?

The 2013 model year, with 103 of the 225 complaints in NHTSA’s file (45.8%). The next are 2014 (50) and 2017 (24). Complaint counts also reflect how many vehicles of each year were sold and how long they have been on the road, so they are not a reliability ranking.

What is the most common Cadillac XTS complaint?

Electrical System is the component named most often: 80 complaints, or 35.6% of all 225. Suspension (41) and Engine (16) follow. Complaints are unverified reports from owners, not confirmed defects, and one complaint can name several components.

Does every recall on this page apply to my Cadillac XTS?

Not necessarily. Each campaign lists specific model years, and many cover only vehicles built in a certain period or fitted with a certain part; repairs already carried out aren’t shown. To see whether a recall is open on your vehicle, enter its VIN at NHTSA’s recall lookup (opens in a new tab) or ask a Cadillac dealer.

How many Cadillac XTS complaints report a crash, fire, injury or death?

Of the 225 complaints, 7 report a crash, 6 a fire, 2 at least one injury and 0 at least one death. These figures count complaints, not people, and each complaint is the submitter’s own unverified account.

Other Cadillac models

8 models · most complaints first

The Cadillac models with the most NHTSA complaints, and the Cadillac VIN decoder with every Cadillac model page, WMI code and VIN note.

All Cadillac models and WMI codesLook up recalls by year

Data: NHTSA recalls and complaints flat files, updated September 25, 2026. Recall campaigns are vehicle (V) campaigns listed for this model name; complaints are counted once per NHTSA ODI number and model year.